We accept the following methods of payment: Paypal, Credit Card (Visa, MasterCard), Bankcard, direct deposit into our bank account, money order, personal or business cheque. All cheque payments require 5 days to clear prior to shipment.
Shipping and Handling
All chairs will be shipped by express courier within 3 business day from receipt of payment. Delivery time to most capital cities is usually 1-3 business days. Prior to dispatch the customer will be provided with details of delivery including name and telephone number of the courier, estimated delivery time, as well as a Consignment Note Number. All chairs are in original package and some need simple assembly before use.
All deliveries are kerbside, that is, to your front door only. For heavy or bulky items you will need help to carry the furniture inside.
All shipping costs are inclusive of insurance.
All furniture has a 12 month warranty, unless otherwise stated.
We provide an unconditional return policy on all our furniture purchased from our website sight unseen. After receiving the furniture, if for any reason whatsoever you are not satisfied, please return it in its original, unmarked condition and packaging within 14 days for a refund (please be aware that our actual outbound shipping costs will be deducted from your return refund). Unwanted items can be returned to the following address:
Office Chairs Canada
19-1230 Sheppard Ave W, Toronto
Ontario M3K 1Z9
Once we receive the returned products we will issue your refund within 48 hours.
Pricing and Product Availability
We exercise great caution in trying to avoid errors in pricing and product information! If such mistakes occur, we reserve the right to correct them. We apologize in advance for any inconvenience this may cause.