We accept the following methods of payment: Paypal, Credit Card (Visa, MasterCard), Bankcard, direct deposit into our bank account, money order, personal or business cheque. All cheque payments require 5 days to clear prior to shipment.
For customers ordering and paying online: on the payment page, if you do not want to pay by paypal, you can choose Don't have a Paypal account? on the right bottom, you will have option to enter your credit card directly.
Shipping and Handling
Most chairs will be shipped by courier or truck within 3 business day from receipt of payment. Delivery time to most capital cities is usually 2-7 business days, and it takes longer to remote areas. Prior to dispatch the customer will be provided with details of delivery including name and telephone number of the courier, estimated delivery time, as well as a Consignment Note Number. All chairs are in original package and some need simple assembly before use.
Our free shipping policy covers the whole Canada only excluding the following area: Yukon, Northwest Territories, Nunavut, PEI, Newfoundland and Labrador, and those remote area with 0 in the post code after the first letter. Please contact our customer service for shipping charges to the above mentioned areas. However, we will do every effort to get the best shipping rate possible for our customers.
All deliveries under 40lbs will be delivered to your front door. Heavier or bulky items will be shipped tailgate delivery: the driver will bring the product to the back of the truck, and you will have to move the item into your your home or office. Inside delivery is available. Please call 1 866 351 7999 for a quote. Please inform us when you place order if inside delivery will be needed, and extra charges are required for such services.
All shipping costs are inclusive of insurance.
All furniture has a 12 month warranty, unless otherwise stated.
We provide an unconditional return policy on all our furniture purchased from our website sight unseen. After receiving the furniture, if for any reason whatsoever you are not satisfied, please contact us for authorizatin to return it in its original, unmarked condition and packaging within 14 days for a refund (please be aware that our actual outbound shipping costs and a restocking fee of up to 25% will be deducted from your refund, and a $25 per piece handling fee will occur if the items are not in their original packages). Unwanted items can be returned to the following address:
Office Chairs Canada
401 Magnetic Drive, Unit 20,
Toronto, ON M3J3H9
Once we receive the returned products we will issue your refund within 48 hours.
Pricing and Product Availability
We exercise great caution in trying to avoid errors in pricing and product information! If such mistakes occur, we reserve the right to correct them. We apologize in advance for any inconvenience this may cause.